Question 1

How does the Cloud-BAS solution work?

Accepted Answer

Consult with one of our Operational Technology experts
Purchase any model of our Cloud-BAS gateways for your chosen operating environment.
Complete the Cloud-BAS onBoarding form
Upon arrival of your Cloud-BAS gateway(s) mount the panel near the ISP's router, connect the site's BACnet, Carrier Comfort Network (CCN), or MODBUS/communication bus, and (if purchased) deploy wireless sensor and devices
Plug-in the gateway's cloud connection port to the ISP router. (No network programming needed)
Power the gateway and begin controlling.
It's that easy.

Question 2

What types of devices can be connected to the Cloud-BAS platform as Plug & Control?

Accepted Answer

Cloud-BAS is a "Plug-and-Control" platform architecture, all allowed sensor, and device solutions have been pre-approved and pre-engineered to simply "plug-in".

By no means should this be considered a limitation, with our catalog of hundreds of per-designed combinations (with more being added regularly) you would be hard pressed not to find the right solution.

Question 3

How do I purchase the FacilityOT®  Cloud-BAS  solution?

Accepted Answer

Contact a Sales Representative

sales@facilityot.com

Question 4

How do I select the Cloud-BAS package that best fits my business type?

Accepted Answer

A FacilityOT® sales representative will be happy to assist you with the process.

Question 5

Can I customize and add more devices and sensors?

Accepted Answer

All solutions are customizable. Please contact a Cloud-BAS sales representative.

Question 6

How many different locations can I add? Do I need a gateway for each location?

Accepted Answer

The FacilityOT® Cloud-BAS platform supports an unlimited number of customer locations. 
Each site location requires a Cloud-BAS gateway.

Question 7

How many user accounts can I have? Can I add more?

Accepted Answer

One User account is provided for up to 10 gateway locations. 
10 to 25 locations receives two user accounts
25 to 50 locations  receives three user accounts
50 + receives four user accounts

More user accounts may be added at an additional cost.

Question 8

How many FacilityOT® wireless sensors can I add to my solution package?

Accepted Answer

Up to 49 wireless FacilityOT® sensors may be added per Cloud-BAS gateway in any combination.

Question 9

What is the range of the FacilityOT® wireless IoT sensors?

Accepted Answer

Depending on the site conditions, at least 150 feet and as far as 1,000 feet from the Cloud-BAS gateway

Question 10

What is typically included in my package?

Accepted Answer

All solutions begin with a plug-and-control Cloud-BAS gateway, from there you may add an array of  sensors / devices / and IoT.

One year of free cloud access is included as well.

Creators of the next-gen Cloud BAS Ecosystem
Operational Technology That's "On-the-Cloud", Not on your Network !

FAQs

Frequently asked questions